We did a complete remodel of our kitchen four years ago and unfortunately the contractor used a sub-standard finish on all of the woodwork and it needed to be resurfaced.
We contacted several firms to get quotes on refinishing the cabinets. The owner of Platinum Pro Painters, Todd, returned our first call within 2 hours and made arrangements to come out and give us a quote, based on our earliest availability, which in this case was the next day.
He quoted us a very fair price, which included painting the entire kitchen, and laid out the time lines for the work to be done. He also made arrangements for an interior designer to come out and helps us with proper colour selections.
The work has just been completed, ahead of schedule, and we couldn’t be happier. It has been a first class experience from that first call. His designer, Anne, helped us make colour selections that we would never have made on our own.
The set up crew was courteous, methodical and efficient going out of their way to explain what they were doing and what we should expect over the next few days.
Mike, his painter, was amazing. Polite and openly friendly. Took the time to explain his steps and time lines on completion.
I have been self-employed in the service industry for over 26 years and I appreciate good customer service when I hire a company to do work in our home. Todd and his team at Platinum Pro fully embrace the concept of top level customer service and combine that with top quality workmanship.
It was a totally enjoyable experience and we would highly recommend Platinum Pro Painters.
Tanya & Barry Groves