I am a person normally can't be easily satisfied and pleased. But I have to spend some time today to write a story to tell everyone how Greg did such wonderful job for my carpet cleaning. I hired a big professional carpet company who has very professional website and you will think they will provide great services to you. I won't mention who they are at this moment. I booked the appointment 1 day ahead before the landlord come to check my house. They came by and spent 5 minutes to check the carpert and tell me they can not remove the stain mark off my carpet and then left. I asked why they sounds so gauranteed they can do it on the phone and don't even bother to take a look before they come to do the job. Because I was very concerned about the serious stain my kids left on my carpet can not be removed . I brought that to their attention but they said they will provide quality guaranteed work. At that moment when they told me they can not do it I was really mad because I need to return the house to the landlord tI the next day. I end up Google search around to get people come to clean it. Fortunately I found Greg and he came over and helped me clean my carpet romoved 95 percent of the stain mark. There are still 1 stain mark he told me he can not do it but his friend who ran a carpet repair business can do it .I called his friend after he cleaned my carpet, he used special chemical product plus some steam to accelerate the solution . It worked vey well and finally they both clean all the heavy stain and save me a big money to replace the whole carpet I was thinking if they can't clean it. I want to thank Greg not only because he clean my carpet but also he clearly told me what he can do and what he can not plus the effort he made to come on that day to help me. Because normally you need to book the appointment . I am woking for TD CANADA TRUST as a financial advisor . I know how much customer satisfaction meanss to us. I will give him top mark extremely likely . He is highly recommended . Kevin Lee
- Approximate cost of services:
- $300.00
- Company Response
Thank you Kevin. Your kind words are much appreciated.
I'm happy that between Chris (Carpet Repairs Only) and myself we were able to remove all the stains.
Another great side is you were still able to enjoy the "Fresh Orange Scent" despite the other companys technician declining to take on the job... ;)
Congrats on your new home purchase as well!Best regards,
Greg