Reviews

2/10

3 year old house in Glenridding, post and beam problem (Leaning, Bent, Curved see in the picture).A lot of crack in ceiling & basement floor. Hire home inspector have a look, he thought it is serious structural defect and required a structure engineer report , tried contact Pacesetter, always say their customer service system under update and no other reponse. So Worry about safety of my family

Approximate cost of services:
$400,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Hansen,

Thank you for contacting our "pacesettersales" account; I have received your inquiry and will follow up with the warranty department immediately regarding your concerns. We will be in touch as soon as possible!

4/10

I purchased this pacesetter house in Glendrriding edmonton. Sent a warrranty for cracked driveway in April, finally Pacesetter were here two weeks before, they removed one quarter my driveway and nobody show up then, noboday told me when they will come back to clean all the mess, sent a email to warranty department, no reply, I wonder i may have to clean car window everyday with a nice garage leave empty this winter

Approximate cost of services:
$400,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Hansen,

I'm sorry to hear of your frustrations with your driveway repair. Can you email me your job number and address to pacesettersales@qualico.com so I can look into this further? Thank you kindly.