Michael in Noth York

I recently purchased new home and decided to install central A/C. Since my furnace is Carrier, I decided to go with Carrier A/C as well. I decided to get Carrier 24ABC630 2.5 ton. I also wanted to get Carrier humidifier, to protect my hardwood floors. My friend recommended airmakers.ca and I decided to give them a call. Stephen answered a phone and arranged installation with his crew. His price was better than most of the other competitors and they also promised 3 years warranty, due to winter time installation. On the day of the appointment, installation was pretty quick and professional, although I would prefer installers who speaks English in front of me, instead of Persian, but hopefully that didn't affect quality of installation. I didn't have a chance to test A/C yet, since its winter. Now, I am not able to give this company 10 stars, because my personal experience with Stephen is not that great. He promised me a "gift" for multiple referrals that I sent his way, that gift was never delivered. When I reminded him, he claimed that he attempted 3 times to deliver it, but no-one was home. Now my wife is on maternity leave and she is always home. Also, Stephen promised to file paperwork for $400 government rebate. Never got any word about that rebate as well, so looks like it was never done. Update: I was contacted by senior company representative(Shabham, branch manager) and everything has been clarified and explained. Rebate cheque has been mailed, as well as the gift card. Looks like it was mere misunderstanding between me and Stephen. Good job guys, keep it up.

I purchased brand new house from CountryWide and builder used Vintage Flooring hardwood(Pioneered Series, V-Pearl finish). I was stupid enough to pay extra to get hardwood throughout. Huge mistake. I am very, very unhappy with the quality of this hardwood, it dents and scratches easily and finish is peeling on more than few boards already. Do yourself a favour and do not buy from this company.

I recently moved to new home and needed someone to do my kitchen backsplash. I purchased relatively expansive italian tile and wanted to make sure that contractor is not going to butcher it. Rodrigo had pretty good reviews on homesteads and I decided to give him a call. Rodrigo returned my VM quickly, gave me reasonable estimate and booked me for next week. He came on time, was very professional and covered floors with drop sheets. His workmanship is pretty good, but not perfect. Quality of tile joints is so so, many tiles are misaligned and on the different level. It looks good overall, if you are not paying attention to details. I expected more to be honest, considering that his price wasn't the cheapest. Would I hire him again? Probably not. Should you hire him? Decide for yourself.

I recently purchased my first new home and needed some help with completing 30 days Tarion Warranty forms. Some defects were really obvious, but some defects would be known only to professionals working in this field. I used Afsheen many years for pre-purchase home inspection and he did an outstanding job back then. I decided to hire Afsheen again, this time for 30 days warranty inspection. Well, he did not disappoint - he found few items, which I would never discover on my own, he took a lot of pictures to clearly show defects and he sent me completed report within 1 business day, despite issues with software on his new computer. I would highly recommend Afsheen for all your home inspection needs - he is true professional and he will not disappoint.

I purchased set of 5 appliances from Billa Appliances, 3 months before the closing date for my house. 6 weeks before the closing date, I changed my fridge selection from Electrolux to Samsung. Day before the closing, I received phone call from Billa Appliances informing me that my fridge is out of stock and I won't be getting it tomorrow. I asked when am I going to get it and was told that they need to call Samsung on Monday(conversation was on Friday). Keep in mind that this is for the fridge, which was ordered 6 weeks ago. Its been 2 weeks since the closing date and still no sign of the fridge. I called Billa Appliances few times and was told to stop calling, they will call me ... It looks like they gets shipments every few weeks, perhaps to save freight costs and if your order didn't make it to the last shipment you will have to wait until next batch, which might be weeks away. In the mean time, you will live without fridge or stove ... Now, I appreciate that every company has its own ways to cut costs and thats probably how they can afford to keep prices so low. However, I really don't like that they didn't inform me about "out of stock" situation well in advance, so that I can make an informed decision. This is really dishonest. Do yourself a favor and buy appliances some there else.