byellan in Toronto

From start to finish, DrainCom showed a genuine interest in the problem I was facing (a collapsed drain) Talin in particular showed meticulous attention to detail that instilled confidence in the services offered by DrainCom. Her professionalism and dedication to ensuring a thorough understanding of my needs were truly commendable. It was clear from the outset that DrainCom takes customer satisfaction seriously. Working closely with Vlad during his first visit to my home through the ongoing planning phase further emphasized the impressive knowledge and contagious enthusiasm that defines DrainCom. Vlad's ability to guide customers through often challenging situations and turn them into positive experiences is a testament to his expertise and commitment. His "can do attitude and attention to detail" are outstanding qualities that shine through in every aspect of the service provided. His knowledge is extremely impressive and he does a commendable job to provide workable and affordable solutions. I also loved that fact that DrainComs work is backed up an industry leading 25 year warranty. I am particularly impressed with DrainCom's utilization of state-of-the-art equipment and techniques, coupled with highly skilled employees who genuinely love what they do. Vlad, in particular, proved to be a workhorse, taking pride in his work every step of the way. The dedication DrainComs team demonstrated to maintaining high standards is evident in the results achieved. I could not be happier! What truly sets DrainCom apart is the team's singular focus on the customer experience. Every member of the DrainCom team, from the administrative staff to the skilled technicians, were extremely accommodating and helpful every step of the way. This level of customer-centric service is rare and refreshing to find.

I would happily recommend Superior Home Improvements without reservation. The ordering and installation experience were second to none. Karl Scott was a pleasure to deal with. His no pressure approach made my purchasing experience a pleasure. His wealth of experience and suggestions were incredible as was his follow-up to both phone calls and e-mail communications. His responsiveness put other vendors to shame. My only regret is that I didn't make Superior my first call. As far as I'm concerned, Superior has no comparables. The prices were reasonable and both the service and installation were best in class. The installation of the windows was headed up by Art, the owner of Superior Home Improvements. He led by example. He worked non-stop on the installation. He was assisted by Jay who is incredibly skilled and hard working. A true gentlemen and does just incredible work. Don also worked incredibly hard and would put installers half his age to shame. Everything was cleaned up both inside and outside my home. I'm really glad I went with Superior Home Improvements.