Reviews

10/10

JTL did my residential property 3 years ago and with a stellar service record, it make sense to go with them again for my business property - Mach 2018. Dolby and his team are exemplary...everything is above-board. Workmanship is superb. The best I have come across. Good quality hardware backed up by an excellent after-sales support. I wasn't sure what the intent of one reviewer was about a fake contract. Dolby always made it very clear before one signs on the paper. He never ever pull a fast one on anybody. So to that fake reviewer, either you are a disgruntled competitor or a twat, I am sure you have better things to do than sprouting nonsense here. Last but not least, to all commercial prospects, you can deal with JTL with confidence and zero worries! All the best Dolby & Team!

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your kind words Slim. We really appreciate you taking the time out to share your experience here and we agree JTL makes efforts at all the time to make sure each JTL customer will have a positive experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

9/10

It's been a pleasure dealing with Ms Chong Wang, the owner/proprietor. She comes across as a very patient, knowledgeable and even go to great lengths in assisting us with the selection. Though they only carry Hunter Douglas, there are a huge range within to choose from. If you are looking for premium quality shades, then you should get in touch with Grace Venetian!

Approximate cost of services:
$4,500.00
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10/10

Moved into our new home since Nov 2015 (we signed the papers back in late Summer 2014) and now is a good time to write the review....I must say the Sales team in my area is superb. Very prompt in answering queries and ensuring the entire process is as smooth as it possibly can. Sure, some matters(delayed building permit, rough grading approval, etc.) are beyond their control but they do keep you informed. I even received periodic in-progress building photos(exterior and interior) via email. I must also commend both the Site Superintendent and the Warranty Dept folks. Very professional, responsive and good following ups. Little things that do go wrong but they all get addressed quickly and efficiently...with one notable exception, but no fault of theirs. Coventry Homes should re-evaluate a certain external vendor, in this case, their kitchen cabinet vendor(company name withheld). But kudos to the Warrant Dept for stepping up and going beyond, in ensuring the external vendor make good their promises.

Approximate cost of services:
$550,000.00
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10/10

I am a finicky person and it takes a lot to impress me. Most companies I had dealt with are at best in the 7/10 scale. JTL is in a league of its own. Dolby comes across as very professional, knowledgeable and sincere(I know because I conduct my research very thoroughly) individual. He only recommends what's sufficient for your requirements but also ensures his proposal is scalable for any future upgrades. Dolby is very prompt and his punctuality is top notch. His team of technicians are just as great. They even drew praises from my builder for their superb work ethics and professionalism. Dolby and his techs provided a thorough walk-through of the system function and features, ensuring that you fully understand how the system work. I am very pleased with the ease of use of the alarm system, the superb HD resolution of the IR dome cameras. The Android app for the cameras works flawlessly too! Highly recommended! Go for JTL, don't settle for second best! Cheers!

Approximate cost of services:
$1,800.00
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Company Response

Thank you for your good words Slim and we appreciate your word of mouth referrals