Bob in Toronto

Chris was great during the consultation presenting a number of options for our size home and budget. He was honest in his assessment of our need for an aircon and heating option for a room above the garage added by the previous owner without addressing aircon. They (the previous owners) did install massive baseboard heaters, which detracted from usable wall space for bureaus, dressers, etc. Chris's solution has worked perfectly. The install crew was very professional, friendly and hardworking. Very efficient. Laid floor protection, explained what the plan was for each day. Kept their schedule. All in all, I would not hesitate to recommend this family owned business.

Our furnace and aircon system shut down on us on the July long weekend at around 9PM. Stephanie was on call, responded to our call immediately and was at our home within an hour. Great, great service.

We've had to call plumbers a few times to clean out bathroom drains (daughters and wife with very long, thick hair is a recipe for disaster). The 1st 2 outfits did OK work but were very expensive for an after hours/weekend call. Didn't clean up after themselves all that well either. The folks at Drainworks were very professional on the phone, knew exactly where their guys were, gave me a reasonable window for showing up and actually showed up when they said they would and called an hour prior to confirm arrangements. The rate was reasonbale too at about 20% less than the previous guy. The guys came in a marked van, were pleasant and friendly and went about getting the job done as soon as they arrived. They cleaned up after themsleves too. Not just tossing the hair into the garbage bin but wiping the tile, the drain cover and removing soap grunge from the inside of the drain. Like I said, these guys are good.

We intereviewed several design/builders and settled upon Fernando and his business partner Charles. They provided a number of terrific design ideas from an aesthetic and practical perspective. Once agreed upon, the plan proceeded as promised. Sub trades were of good quality and were managed closely. As is likely typical, my wife and I made a number of changes along the way. Fernando and his team were very amenable to these but always ensured that we understood the consequences of our change request from a price and timeline perspective. As such, there were no surprises at any time. We contracted for quality design services and construction workmanship managed and delivered by a fair and ethical business owner at a fair, market price and that is exactly what we received. I would not hesitate to recommend Cass-A-Bella based on our experience.