Ambermow

We needed our front door lock changed as we moved to a new house with a large custom door locking system. Roman was easy to communicate with to get a quote and to schedule the work. He was courteous, wore a mask, and got the job done in less than 30 minutes. We’d definitely use him again and would recommend him. Thanks, Roman!

The process of ordering at this store is very frustrating. First the associate that helped us ordering a custom chair was very slow, did not seem to know what she was doing, and made multiple errors (including my name, address, and a couple product SKUs) that luckily I caught because I was so skeptical after watching her fumble through the order. Then once I finally received the chair and crib the delivery guys did not even have "assembly" on their form so even though I PAID for assembly clearly on the receipt, the store did not relay the correct information to them and just left everything unassembled in the nursery. Apparently I have to take it up with the store and who knows how long it will take for them to schedule coming back for assembly. They also undercharged me during one of the transactions and had to call me for additional payment days after I left the store. Overall, they are just extremely disorganized and I would not recommend them.