Made a purchase last week in the Brandon Manitoba location for a new mattress set and the associate told us it was in stock and was going to be ready for pick up Monday after 5 pm I asked her more then once to confirm the date and she did. Well I got my room all ready including selling my old bed. So I called the brick to make sure it was there and I got told it wasn't supposed to be in till Thursday! Not only am I left bedless sleeping on the couch till Thursday (if it even comes in) I also received VERU rude "customer service" from both the supervisor and owner of the store; the only thing we received from them was attitude and foal language... not even an apologize for the incontinence and confusion. Never again will I buy a product from them.
- Approximate cost of services:
- $1,400.00