We called Gas fix on Wednesday and Dwyane arrived 8:30 Thursday morning. Dwayne did a fantastic job of servicing and cleaning our gas fireplace. He explained the settings available, reaaranged the logs, and even had the embers glowing which we did not know we could have. We would not hesitate to use or recommend Dwyane again. Very friendly and professional. Dwayne also gave us an appraisal of our fireplace and the cost of replacement parts in case we may have to have repairs down the road. This was very much appreciated. Keith in Ancaster.
- Approximate cost of services:
- $200.00
- Company Response
Thank you Keith for your review and for choosing Gas Fix to service your Majestic fireplace. As a TSSA licensed contractor, we make sure to provide prompt, professional service. Our technicians do a thorough cleaning and take those additional steps to ensure your fireplace is in great working condition. Many contractors will light the unit and clean the glass but we do tend to take our service a step further. Aside from vacuuming out the unit and using an air compressor to get to those areas the vacuum cannot reach, we always test the safety on the gas valve, check for carbon monoxide and do a draft test on the ventilation. We also get many compliments on the glowing embers that are used. They definitely help disperse the flames to make it look like a real fire. The ambiance created from the embers is a beautiful and makes people want to use the fireplace more. We look forward to hearing from you in the future. All the best to you and your family. ~ Jason ~