I purchased (3) garden doors two years ago and was informed that they are the right product for our climate. After having them installed, I realized the first winter, that they certainly were not made for our climate. The door itself is not insulated properly, therefore allowing condensation on the inside of each of the metal panels. The weather stripping is not of a great quality, seeing as it allows the doors to freeze up between the door and jamb---which forces us to pound on the door to break the ice in order to open it. I've logged several complaints which have caused Jeld wen personnel to make attempts to repair the problem, but to no avail. No comparison to my neighbour's doors, which were purchased and installed a year ago, from Ply Gem. No problems related to these doors compared to my Jeld wen doors---and the cost is the same.
- Approximate cost of services:
- $3,300.00