Maria in Delta

I live in a older house which needed major renovation. I had been saving for this for two years and was hesitant to hire just anyone to do the job because I always hear of bad stories. I came on homestars and found Mike’s Carpet & Flooring. I was impressed by the reviews. I decided to call them. I first spoke to the receptionist who was extremely friendly and professional. She answered my questions and told me about the promotions they had. She got me excited which made me want to do business with them even more because in my mind I was thinking that I would save even more money. I then went to the showroom which had a huge selection of laminate flooring and a lot of them were on promotions. The sales rep was very knowledgeable. He was happy to make me happy. Later in the day Mike to called me to come out to measure my home. When he came to my home be brought samples with him which was awesome because I was able to see how the laminate would look in my home. Mike measured my home and sat with me for one hour answering my questions and explaining the process for me. In the conversation Mike tol me that they do painting as well which shocked me because I needed my house to be painted-this made me so happy-I was able to deal with one company to do it all for me. Mike is a great guy. I appreciated all the time he spent with me at my home. He made me feel confident in hiring him. The estimate he gave was very reasonable. It was for laminate for my kitchen, living room and bedrooms and painting the living room, hallway and bedrooms. The quality of the laminate was high quality, made in Europe but he had a promotion so I did not have to pay a whole lot of money. Mike told me that if I can find the same quality with the same price at another flooring store then he would give me everything for free. I looked around but I was unable to find the same promotion. He had the best price! One week later the painter was at my home-painting the walls. 4 days later the installers were at my home at 8:00 moving my furniture without scratching anything and ripping out my old carpet. They started installing the laminate by 9:00am and finished everything at 6:00 p.m. The installers are polite, knowledgeable, and efficient. They paid attention to small details. They did not talk much but they worked really hard. There goal was to professionally finish my home. When they finished installing the laminate they put everything back as it was. Mike's Carpet and Flooring did a wonderful job. I am very fortunate to have found this company. My experience was positive.