Sophia in Port Coquitlam

One year ago I had 2 referrals for Mike’s Carpet & Flooring. Mike knew so much about my specific flooring sight-unseen based on the history, that's a man who knows his floors! When he came to see the floors for the estimate (he was early to the site, even beat me!), he worked with a confidence and authority that I appreciated, and worked to instill confidence in me about what I owned. He didn't try to up sell anything to me. He just let my floor live up to its potential. I know I made the right choice hiring Mike’s Carpet & Flooring. I went with oak flooring and had them install it. Before making this decision, I shopped around and Mike’s Carpet & Floorings quote was less than the other two quotes that I received plus he had wonderful reviews so I knew I couldn’t go wrong. We were very particular about our stairs. We wanted the wood to be factory stained because we did not want the inconvenience and mess of sand and stain on sight. The installation crew was fast! At 9am, 3 guys showed up and starting working immediately and by 5 pm it was all done. Mike stopped by the same day to check their work. We couldn't be happier! A year later we had a water leak in our house. This caused a few of the wood boards to lift. This made me very stress out-it’s a headache having a leak and on top that the floors were damaged. I called Mike and he had told me that the flooring that I got was discontinued. My heart dropped-this meant that I had to change all my floors. He knew that I was stressed out. I have a big family and a lot of expenses. Mike told me to give him an hour or so and he will call me back. While waiting for Mike, I called several flooring store and they did not have anything. About 30 minutes later Mike called and gave me good news. He found my floors!! Mike went out of his way to locate the same flooring. He came to the rescue! He could have easily made more money but he was honest-he worked hard on finding the exact flooring for me so I did not have to pay more money. His installation crew was absolutely superb! There aren't enough words to describe how helpful and professional Mike has been. Doing business twice with Mike, I can honestly say that I would recommend Mike's Carpet and Flooring to everyone! He stands behind his business and his staff and will come to the rescue in just a simple phone call. Mike is a lifesaver and I truly appreciate how they run there business! I want to tell the world so they can have a honest, professional service that I had.