Reviews

10/10

I bought my blinds about 7 years ago from Blind Magic when they were located in St Albert. My blind required repair and from the moment I spoke to Cynthia in service I was treated to a superb level of customer service. I took my blind to their location on 170 Street and nothing was too much trouble, I was greeted by Elizabeth at reception in a very friendly and welcoming manner. Cynthia quickly identified what was wrong with my blind and informed me that it would be repaired under warranty. In less than a week the blind was repaired and ready for pick up. I noticed that the blind had not only been repaired but also thoroughly cleaned. The customer interface between myself and Cynthia and Elizabeth was customer service at its best. I have no hesitation recommending Blind Magic to anyone who appreciates excellent customer service, courteousness and a genuine desire to meet your expectations, thank you very much for a very pleasant shopping experience........a breath of fresh air !

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
Was this review helpful?