After having Craftsman back for a second quote months later, I hired their services. The salesperson- Chris, was terrific and an all around good guy. He was easy to talk to, extremely knowledgeable on the product and was pressure free. Within two weeks, they were at my home and installed approximately 240 sq ft of 4.5" clearview oceanview shutters throughout my entire home. I am happy with the way they show and function. Craftsman were good at getting the job done, but the after-sales was a bit dodgy. They're eager to make their money, but it took some time to have them return and fix a few issues I had with the installation. Over the span of nearly two months, I called every week to inquire the status of my warranty work. Craftsman did return three times to correct the already corrected issues. Regardless of that, they were great at making appointments which worked with my crazy work schedule which was extremely appreciated. I would recommend their product but have patience for their after-sales. Thanks Chris.
- Approximate cost of services:
- $5,000.00