Sue in Brampton

I would NOT recomment Stone Ridge Paving to anyone. Like Michelle I was stupid to hire a salesman that came to my door. Actually, it wasn't the salesman I had a problem with...it was the owner Sal. My salesman did up the contract on May 7, 2010 at which I signed the same day. He told me that they would be back in 5 WEEKS to finish the job. 5 weeks went by, no one showed or called. 7 weeks went by same thing. I figured they got busy...no worries. Finally at 11 weeks after me spending one week in the hospital I called my salesman to ask what was going on and he told me to call the office, so I did. At which time I was speaking to the secretary Anita, who basically said it was my fault that the job had not been finished because I, the customer, didn't call them. After about 15 minutes of having to listen to her because she wouldn't let me say my peice I told her to get Sal to call me. Sal is the owner and the most ignorant person I have ever had to deal with. He too told me that it was my fault for not phoning sooner. He too would hardly let me speak and told me that he would be at my house the very next day, less than 24 hrs after the rude phone calls, to do my driveway. I approached him with the question "what sort of discount was he going to give me" and he laughed and said I was getting NOTHING. Funny thing was, during all of this, all I was wanting was an appology...but that would never happen. He started to get rude once again so I told him that I didn't need to hear him treat me like this, I would have my husband call him so I hung up. He then called me right back and left a nasty message on my answering machine about how I was so rude to hang up on him and that because of me hanging up he didn't know if he was to show up to my house the next day and gave me one hour to call him back. Ya, I was going to get right on that. 15 min. later my salesman calls me because at this point Sal got him involved but yet he would have nothing to do with it earlier. I told him what he wanted to hear and let my husband deal with him. I had no plans on allowing them back onto my property and once my husband contacted the salesman, Frank threatened to put the asphalt that they took 11 weeks earlier back onto my driveway. It's a shame that people have nerve to treat people this way. Perfect customer service--NOT. STONE RIDGE PAVING IS THE WORST COMPANY BY FAR. They want your business but once they have it...they treat you terribly. I would not recomment this company to my worst enemy...and so far they are my only enemies. Good Luck Sal...