I unfortunately called this company in a panic after a pipe burst in my basement. I was told that it would cost $399 to send someone out and if i canceled it would still be charged. I had to provide my credit card to him or they wouldn't sent anyone. This was 10:00pm and water was everywhere. About a hour later someone showed up. My son had to show him where the gash in the pipe was and as soon as he saw it, he pulled out his book and quoted me $550 to fix. I was in total disbelief. I told him to just cap it, he said it wont matter, it will still cost the same to cap as it is to replace/fix. After some argument he lowered it to $400. I told him to go ahead. Then, he couldn't fix it. Said it needed another part. by this time it was around 11:30pm on a Sunday, and nothing open and he didn't have the replacement part. With that he told me that he would have to come out again. I had to track him down today and he said that he made a mistake...there would be another $400 charge for him to come out again. I told him to shove it. In the end, I paid $923, this includes tax and the $20 gas charge as well for him to cap the end of the pipe. I will never call this company again. Don't call them...ever!
- Approximate cost of services:
- $923.00