Peter promptly responded when I had requested a quote via HomeStars. He was generous with his time, his advice and was reachable via text, phone and email (yes I had used all 3). He even suggested that it might not be worth repairing the stove, given the estimated cost to replace an electronic circuit board. Further to that, he took the time to research the actual costs and shared it with me. He advised me that the repair would not guarantee that something won't go wrong with the other board. I felt very comfortable making the decision to spring for a new unit vs. repairing - all because Peter took the time to lay out the costs and options. Business is about relationships and trust. Peter has my trust and if I ever need repairs, he'll get the call AND my $$$ because his approach is about the long term relationship not the quick buck. I wish there were more people like him in this world! Oh....and if you're looking for a stove, don't choose an Induction stove - they're so costly to repair and you need special cookware that is also relatively expensive.
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for that glowing review!!!
I truly appreciate your time to give us such a great review
Thank you so much for your support and I look forward to servicing your appliances in the future