Rob in Toronto

We gave Stair Star the deposit promptly. When they came into to install the stairs they had screwed up the measurements. When they returned, we werent home and our contractor let them in to complete the job. The worker then asked the contractor for payment - who told them we werent home, but his experience was we always paid the trades promptly (which we do). The person from Stair Star then threatened my contractor that he was going to take a saw and break the stairs they just installed !!!!

Impressed with the team at PEG. They came in and did thorough planning. Looking forward to the installation which happens in a couple of weeks. They sometimes take a while to respond, but thats due to the volume of projects they are juggling.

Chris and his crew were absolutely fantastic. The work was done on time - in budget and the quality of workmanship was stellar. We highly recommend them. I would also add that the crew was likeable and personable. They kept the job site organized and clean every night before they left. They made a large job pleasurable to execute.

Horrible experience with Tasco. We were on the fence about adding a steam oven to our appliance package. The sales rep urged us to order it and we can cancel the order anytime before delivery. Well, we configurated the kitchen and didn't have space for it - so we contacted them to take it off the order. At that point the salesman reneged on the agreement and it turned into me losing my 10% discount on all the appliances and another 10% restocking fee for an item that never even shipped. To make matters worse, the salesman now has completely reversed his story. It became clear he coerced us into adding it so he could get his commission. Their management doesn't seem to care either - I called to discuss with the sales manager and she never bothered calling me back. Hey, I only dropped 28k in high end appliances why should I expect transparency and fair dealing. After buying appliances at Tasco for many years there, I will never ever use them again.