Reviews

1/10

I booked for an emergency leak on saturday afternoon . Unfortunately I had to reschedule as I could not access the home with the leak in the timeframe they allotted. Called and spoke to a gentleman who rescheduled me to earliest Sunday morning appointment time from 8 am-12. When I called at 11 to ensure that the service call was still on I was informed that it had not been scheduled as the worker had not entered the data. Do not waste your time, communication is key and they don't place importance on this.

Approximate cost of services:
$600.00
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Company Response

Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you've experienced. Unfortunately, we could not locate your details in our system based on your username. Could you please provide additional information, such as the service date or appointment name?

Feel free to contact our Operations Manager at (587) 317-5797. We're here to help and look forward to resolving this matter promptly.

Thank you for your understanding.

10/10

I cannot remember the cost, but it was definitely modest and thoroughly well-earned. Sergio and his father are fantastic and I haven't many roofers- this company is stellar I meant to write a review when Andrew came out to fix a leaky roof during a frigid winter snowstorm and I apologize for the delay. Fantastic people, lovely, honest, prompt and they get up on the roof and do the work absolutely fine workmanship

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much Suzan for the kind words, Everyday we try are best to keep are customers happy, and do the job right the first time, we hope you enjoyed your experience with Homestar roofing.

10/10

Greg is a fabulous guy. He answered by call straightaway and came to install an overhead gas range hood that needed venting outside the exterior wall of an old brink home. Greg did a great job, was efficient and attentive to details. I will certainly be calling him back for more work that needs to be done. Great person and professional work

Approximate cost of services:
$550.00
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Company Response

Thank you very much Suzan. I really appreciate your review.

10/10

Excellent service - Ronal answered my call straightaway and was clear about the work he does . He did not provide an estimate which at first put me off , as other companies do, but he was convincing in his detailed outline. He was definitely more expensive than other quotes that I got but I was not reassured that they would stick by their workmanship like Ronal does . His other reviews are great and consistent with my experience of his work . Nice father and son team !

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

We are glad you like our shower cleaning job, was a pleasure
Thanks Suzan!

10/10

Sergei and his team are prompt, friendly, honest and reliable. They came when they said they would and within hours of calling even though it was not an emergency . They are great. I would highly recommend them. So would my teen son who watched Sergei do his work and felt he was a great guy. If you can impress a teenaged boy, you are on the right track . I will always call them and so should you

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for talking your time to write as a review. We were glad to help you with your issue. And we will be happy to assist you in the future.

10/10

This company is the one you need to use. They are professional, prompt, efficient and absolutely fair in their pricing. Let me say that I went through homestars and emailed and called several companies to repair decaying cement walls and stairs to my basement . I received emails and phone calls back from the other companies within 24-48 hrs. In that space of time, Andy had returned my call, came within 1hr of our phone call to assess the job. He gave a fair and prompt quote and he was professional and clearly knowledgable about the work needed. While the other companies were returning my emails with more phone calls Andy and his crew had finished the job. And it looks fantastic. I hope it will last, but I have no doubt that if there are any issues, this man will be at my door within hours. I cannot recommend him more. He wants business, he believes in offering exemplary work, and is absolutely professional in his approach. Within 2 days of calling him the job was done. He does not leave you hanging and delivers what he promises. After the job was finished I looked up his ratings on Homestars and was happy to see that he gets very high ratings. But he should get even higher ratings. You will not get this kind of customer service, knowledge and skill at such a fair price. Use him. Don't waste time looking elsewhere Suzan L, downtown toronto

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Suzen for your review we are happy to know we met your expectations and welcome opportunity to work for you again