Doswell in Edmonton

These guys are absolutely outstanding. I don’t always pick the lowest quote because I want to feel confident that things will be done properly. But with Matt I got both in the same package - his quote was the lowest, and he was a delight to deal with. When his friendly guys turned up they worked their buns off, and didn’t leave until they had completely cleaned up. By then it was nightfall. After the job, Matt and Phil each came to do final inspections, showing how committed they are to making sure that the job is done properly. It’s a long time since I’ve seen this standard of workmanship and customer service.

It was time for our dying 30' birch to head to the great wood chipper in the sky. We received a competitive quote from Seedling to Stump and opted to go with them. I enjoyed dealing with them. Amanda was friendly and professional, and always responded promptly to e-mails. The guys who did the job, Richard and David, were fast, efficient and tidy, but they were also very personable. I popped my head out of the door after about 45 minutes to see how they were doing, but they were gone. So was the tree. That afternoon they did the stump grind. They did a great job saving most of the border plants, and I was very pleasantly surprised because I expected all of them to be toast. Nice people, nice company. Highly recommended.

Although it emerged well into my life, I love this ability we now have as consumers to share our experiences with other prospective buyers. I’ve used it a few times to sound warnings when I think I’ve been shabbily treated or when a product has fallen short of expectations, but I much prefer to use it to bestow praise. This is our way, as consumers, of helping each other to make informed choices and avoid costly mistakes. Acclaimed Heating fits very squarely in the category warranting praise. From the moment that Dan Kacew arrived to provide a quote, I knew I was dealing with a quality organization and quality people. Knowing that my job would involve significant expense, I researched everything until my head started to spin. But at the end I knew enough about heating and air conditioning - equipment manufacturers, suppliers and installers – to make an informed decision. I knew that Trane was a top-rated brand for reliability, as assessed by Consumer Reports. I also knew that Acclaimed was very highly regarded for the quality of their work; this was crucial because I encountered one comment again and again in my research - no matter how good the equipment, the key component is the quality of the installation. So, with those key bases covered it would come down to price. Dan did everything he could to make our new system affordable, and answered all my questions promptly and efficiently. After Dan had done his part, I was given an installation date just five days hence. That’s when Charles, Chris and Adam arrived – bang on time – to start work. They were very friendly and highly efficient, and quick to explain what they were doing and answer questions. They discussed location options with me, and were very respectful of me and my house. It was no mean feat to install everything when the process involved finding the right location for everything and running lines through our ceilings and outside walls, but they did it inside the estimated time. And then they tidied up. I secured five quotes and only one other company came remotely close to Acclaimed, with the others trailed off in the distance. In the end it was, as they say, a “no brainer” to choose Acclaimed, and we’re delighted with the results. I hope that my review, wordy as it is, will help others.