Jennifer Ostovich in Hamilton

I've used this company twice now, first for a large mold problem in my basement (last year), and more recently for a smaller mold problem in one of my closets. Both times, George and his team did the work quickly and efficiently, and, despite having to work with plaster, left no mess at all. George is very good at explaining why the mold would have grown, and what had to be done to remove it. His billing is amazing: really detailed, so you always know exactly what's going into the repairs, and what it will cost. After the mold removal, George organized repairs to the walls, and the guy he sent (Marshall) was amazing. I think Restoration 1 is a really great company - I'd recommend them to my friends or family without any hesitation whatsoever.

My eavestroughs were in horrible condition, and I had some problems with my fascia and soffit in one area. Wendell was terrific at the estimate stage, and came to visit during installation. He is very likable and professional. During the estimate stage, he explained all aspects of what the job would entail clearly and in exactly the amount of detail I like (he even had me climbing ladders and looking at problem areas as he explained them to me). Wendell made helpful suggestions about the overall look of what we were going to do (it had never occurred to me to try black eavestroughs, but I chose them and they look fabulous), which I also appreciated. The installation went very quickly, and everything looks beautiful. The installers clearly took pride in their work, as they should. Overall, this company was terrific, from initial contact to installation - a pleasure to work with. If I ever need any of their services again, they'll hear from me.

Beau and his father were punctual and efficient. They cleaned out my eaves first (they were completely clogged), and took the time to show me a problem with one of my eaves (Beau photographed it and sent me the photo over email the next day). They were quick and efficient with my junk removal, even though my basement stairs are a death trap. They were both very nice and interesting to talk to. I would definitely use them again.