The pump had run all night, but was pumping water back to the house foundation due to the frozen ground & frozen pipe, so I was very concerned about water seeping into the basement. Marc was available to come out the same day I had the problem, to install above-ground pipes to direct the water away from the house. Upon checking the system, he determined that it was old (installed 8 years ago) & failing, & graciously made the time to replace the pump & add a back-up battery. That saved our basement from flooding I'm sure! Thanks Marc, for providing such timely, efficient and cheerful service!
- Approximate cost of services:
- $2,600.00
- Company Response
Thank you for the kind words, Laurette. We are glad Marc was able to help with your situation!