Shimakiwi in Vancouver

Excellent company. Dan was professional, courteous, knowledgeable, and competent in dealing with our uninvited guest. He understands the nature of raccoons (and other kinds of wildlife), assessed the situation and went about resolving it in a methodical manner, informing us of options to prevent a recurrence. He was thorough, very pleasant, and cares about the welfare of wildlife. The entry point was quickly identified and sealed off once the critter left, together with several other potential spots. Work was done neatly and inconspicuously. He had proper equipment to safely get up on our roof even in wet weather and inspect all areas. Follow-up visit to ensure no reentry. WorkSafe BC and Liability insurance coverage documentation was provided promptly on request. Other staff interactions were professional, including discussion with owner Randy in addressing our situation and concerns. Thank you very much.