Noel in Richmond Hill

I bought a mirror for the bathroom for some basement bathroom renovation.The renovation took longer than we anticipated and when we wanted to install the mirror then we found out that the size isn't right. I took the mirror back try to exchange or return but they wouldn't help me and they flatly refused to even discuss return or exchange of mirror. They have a very stupid policy of 7 days reurn only which the sales person never mentioned to us and it was never discussed when we picked up the mirror. They have a small writing on the bottom of the invoice about 7 day reurn policy which I am sure no one ever reads. I bought a mirror for my bathroom upgrade project. My project was delayed for couple of months due to unseen circumstances. when we finally tried to use the mirror. It was the wrong size. I never even opened the original packaging and returned the mirror to the store for return or exchange .I talked with supervisor and asked for suggestion or help but she was very rude and didn't want to be flexible or discuss my problem. I will never deal with Ginger show room and will make sure all my friends and relatives know not to deal with Ginger show room. I also have lots of friends in the renovation business and will make sure they know and warn them of the unreasonable return policy of Ginger showroom located at 100 Miranda Avenue, Toronto, Ontario. How could they be in a business of supplying home improvement accessories for kitchen and bath and have a 7 day policy when they are aware of delays and problems that can arise with such a projects. If they don't understand the potential problems with their customers then they shouldn't be in this business. By the way most of their products are way over priced if you compare with other stores. Be ware