Reviews

9/10

i contacted them to repair my roof dormers. i booked an appointment window, the techs phoned me to confirm what exact time they would show up. my situation was a bit tricky and they couldnt finish the fix on the spot - but they were professional and did what they could on the spot and then would give me an estimate. i like the detailed report/pics they send you.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi John M... Thanks for this! We look forward to working with you moving forward. Cheers!

10/10

I had to redo all the windows in my house over the last 4 years, about 30k worth. Its a difficult job, with very high and large windows, original trim that had to be retained, hard to access, high-end house etc. My sales Rep was Michael, and installer was Mark. Both Mike and Mark were terrific - hence the reason i've kept on reusing them the past 4 years. The pricing has been reasonable, and the one time I had to use a repair (due to defect of manufacture) Brock was easy and quick to deal with.

Approximate cost of services:
$30,000.00
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Company Response

Thank you John for the fantastic feedback! It means the world to us here at Brock to hear first hand how happy you are with your windows, with a big project like yours you want to make sure everything goes as planned, and we're so happy we could do that for you. Even though there was a defect, we're glad you're satisfied with how quick our team was to rectify the situation.
Thank you again John!