Masoud Ziaie in Toronto

I need to update my previous negative review so please read until the end. My previous review was: "As part of the job and according to their contract "The crew will remove all dead, weak, broken, compromised and dangerous branches. Lower limbs overhanging the driveway and the roof of the garage." During the process they damaged but not removed a main branch. I insisted them to remove the branch completely. They resisted with the excuse that they can't remove more from this tree and the branch condition is OK. After a while now the same branch fell down and it is completely hanging. they refuse to come over and take care of the situation or even come and see the tree. They ask us to hire them again and pay extra for the same job. I attached a picture of the tree. I'm totally dissatisfied with their service. Hope you think twice if you want to hire this company." Update: I need to contradict my previous opinion. They actually came and did the job smoothly and free of charge in a day. It's important to work with a company who cares about its reputation. Because that results your satisfaction. In fact, i highly recommend this company both in terms of price and job quality.