John in Vancouver

Called Jeff for the first time earlier this year for a problem with my boiler/hot water heat. He was prompt and stayed late to fix it so I wasn't without heat over the w/e. Also told me that he thought one of my zones was leaking causing the the whole heating system to be to be noisy, less efficient and to wear out faster. Got him back to fix this and can't believe the difference. No gurgling pipes, a warmer house and lower gas bill. Seems I had the problem for many years and none of the other plumbers that have serviced the heating system figured it out. Also, got Jeff to replace twin hot water tanks and he did a high quality job at a very competitive price.

Called Alex to get a quote on replacing the flight of stairs to my deck. They were starting to sag. He quoted me me a good price for replacing the stairs and disposing of the junk, but it was conditional on what he found when the stairs were removed. He could see that there was rot on the deck, that was part of the reason for the stairs sagging. The job indeed was more complicated, but Alex seemed to enjoy the challenge. He assessed the rot on the deck, made a plan and let me know what I might need to do later and what needed to be done now. He replaced all the rotted supports and secured the stairs very strongly. He did not charge any more than he quoted for just the stairs. If you want someone you can trust, who is knowledgable and loves a challenge and has high standards for quality and safety, call Alex