We live in a town home complex by Don Mills (you know the one I am talking about!) and have a roofing company doing the rounds offering an incredibly low price. The workers are nice, though the workmanship not as much. Most importantly, we did not know whether we really needed a roof replacement. We consulted our neighbours and found them in the same boat. We spoke to three roofing companies, and were none the wiser. We searched online for an independent roof inspector and picked MrRoofRepair - the HomeStars ratings helped. From the word go, we were impressed with their customer service. Julian helped schedule the review and promptly answered our questions. Melissa and Ben arrived promptly and did a super job in assessing the roof. They provided candid feedback and fixed small issues as they went along. There was no attempt to dis the work of the roofing company doing the rounds in my neighborhood...rather suggestions on how they could have delivered better results. The report arrived 3-5 days later with advice on what we could do now and how to make the roof last an additional year or two. There was also an option to recover the inspection fee from any future work. All in all a great experience. I would encourage posting feedback on Homestars in general and MrRoofRepair specifically. Thank you Julian, Ben and Melissa.
- Approximate cost of services:
- $349.00
- Company Response
Hi Murigdas... Well, thanks for this. What a thoughtful review! Your story is not uncommon. The roofing industry is a difficulty one to navigate. We're glad that we were able to provide some insight and recommend solution that made sense. We'll be here when you need us again. Take care.