We have an older millivolt (natural gas) pool heater that has been problematic for a couple years. A year ago we brought in a technician recommended through the pool supply company. He didn't really know what he was doing and spent more time reading the manual then doing any work. He got it working enough to get us through the season. But this year, we had similar problems, with sporadic function, till it stopped working altogether. Called Gas Fix and they came in (on a long-weekend). And not only did they know how to service pool heater (without a manual), but did a thorough inspection, cleaned up the aging wiring, and in no time diagnosed the problem. Unlike other service technicians they didn't need to leave (for several hours) to get parts, having everything required on-site and made sure the pool heater was working 100% just as it should. No issues since. We have now gone from thinking about a full equipment replacement, to probably getting a few more years out the heater. Very accommodating in explaining not only the work being done, but any questions I had. Knowledge and skill level was excellent; their experience showed. The price is reasonable (factoring in time, materials, effort), I will gladly pay for topnotch quality service every time.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for contacting Gas Fix to service your Jandy pool heater over the long weekend. As noted, our technicians are factory-trained technicians and are familiar with all makes and models of pool heaters on the market. We also carry over 300 of the most common parts on our vehicles as well so we are able to take care of you same day as opposed to making you wait. Granted, we can be more expensive than some of the other contractors out there but you are getting a top notch service each time. We also specialize in gas fireplaces as well and have technicians that are experienced with furnaces and water heaters as well. Again, thank you for your review. It is much appreciated! ~ Jason ~