MisterT in Oakville

Bought a sofa sectional, told it would be 6 weeks for the custom fabric that was chosen. The saleswoman called us twice to inform where it was in the build cycle and it even arrived earlier than expected - product was good & it was set-up right - great first experience. Then I made the mistake of pushing it by buying a coffee and side table, a shelving unit, and an office desk. Items were promised in 6 weeks. Saleswoman (from another location) never called with a progress report. After 9 weeks of waiting we called the store and have been calling on a regular basis for the last 3 weeks & I still don't have a date for delivery of goods. This is now 12 weeks later!! The last call was to inform that I wanted to cancel the order, the salesperson informed me that the Manager would get back to me. It's now another 4 days and no call from the Manager. They have a retail store with no managers working retail hours?? Please if anybody can help me, please post because we are approaching Xmas & I don't have coffee tables, etc and need to buy lamps, etc to finish my room. All in all this purchase was poor and I would put in the contract that if they can't deliver in x time then the contract is null & voided. This is a pathetic excuse for a company. This is as if they are having financial problems with their suppliers - that's why they can't offer a date, what other reasons are there? Stay away from this place and be sure to get a opt out clause with any contract you write with ANY furniture store.