Terrible technician and a worse salesman in Ahmed. Ahmed told us he could install a nest thermostat but when Jimmy the technician got here he installed his own thermostat. Jimmy the technician was the worst he would keep telling us to talk to Ahmed and he wouldn't even look you in the eyes while talking to you. The whole job took until 8pm and they arrived at 9am!!! The furnace they installed which was new was way louder than the first one and probably from the way they installed it. When it came time for payment they didnt install the nest thermostat so we decided to withhold money from the job. The salesman Ahmed when he found out got in his car at 7pm and started shouting at my Father who is in a wheelchair outside our home. These people are the worst type of service Ive seen in my life as a homeowner. What a horrible people run and work for this company.
- Approximate cost of services:
- $4,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Customer,
Could be nice if full would have being posted , First thing is that we rather take a bit of extra time and do the job properly, 2nd you were told the first place that we do not provide nest thermostats and nest thermostat needs an extra wire in order to work properly, please kindly contact back if you need further explanations.
Thanks