christinenmatt in Toronto

Had Steve come out to quote a full replacement of my old (and now leaking) nasty green roof back at the end of July. Steve took my initial call, and we set up an appointment to meet later that same week. Steve arrived on the exact date and time of our meeting to review the work, and provided me a quote on the spot (went with the Owens Corning TruDefinition Duration Shingles). I had a few other contractors coming in to quote the work, but Steve was the only one who made his appointments AND followed up to see if I wanted to go ahead. We scheduled the install (full removal and replacement of existing roofing material from house and detached garage) for the second week of August, with the exact dates TBD. Got a call end of the first week of August, and install was booked for August 9 and 10 (the hottest two days of the summer as it turned out!) I leave early for work, and get home mid afternoon, and never once saw the crew. The end of the first day found about 1/2 the main house complete. Property was left really clean considering they were coming back again the next day. Materials were neatly stacked and out of the way, and no sign of nails/old shingles on the lawn or in the gardens. 100% completion the following day. Property was left in perfect condition (no mess/garbage/debris). We have a big garden out from that I was worried might get damaged, but everything was untouched. Our old flashing was green (to match the roof), and the crew had done a great job spray painting the flashing black (couldn't be replaced as it was mortared directly into the homes brickwork. Ended up pouring rain that weekend, and the drips that had plagued my garage are gone. I checked the bottoms of the downspouts for nails that might have been washed out, and never found one. Great job to the folks at Turnbull. Would highly recommend to anyone looking for a quality job done in a timely fashion. 10/10!