I figured I should get an unbiased roof assessment to understand whether or not I needed a roof repair or a full replacement. I also wanted to know what issues I should ensure get addressed. The person doing the assessment did not arrive at the agreed upon time and completed the assessment when I was not there (my wife was). They spent 10 minutes assessing the roof. When I asked question on a couple of the issues I thought I might have, the response was that it was only a visual inspection and those items were not covered in the assessment. In the end I wound up going up on the roof and checking them myself. The report was ok but not what I was looking for
- Approximate cost of services:
- $150.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Garious... Please accept our apologies for your experience not being what you had expected or what we had intended. As per our conversation, we're happy to work toward making up for it with furthering the process and providing you what knowledge we can in order to help you make the best decisions possible regarding your roofing system moving forward. Please let us know. Take care.