I recently purchased a sectional from this store. When I got it on the first delivery, there was a hole from what seemed like a burn, the bottom of the chair where the lining for the dust protectors was ripped and the cushions at the back looked as though they were either old or not stuffed properly. Leon's agreed to replace the chairs but when they came there were two large holes hidden by the cushions, one of them starting to rip. We approached Leon's once again, they said a technician would come to look at it, I made arrangements with him, I sat and waited for two hours and he never showed. I then went to the store again and demanded a refund. They told me nothing could be done without the technician taking a look. He finally came the next day and reported to them that there was nothing wrong with the chair. After paying $2, 200 of my hard earned money getting an inferior product and sitting down waiting for 2 hours every time for a technician to show up is not acceptable. I am seeking a refund of my money forthwith.
- Approximate cost of services:
- $2,200.00