Terrible Service and Poor service Buyer Beware
I bought a New house from Jaffer Developments in Stony Plain, Alberta,($400,000+) about 3 years ago, I have now had leaks twice in my roof. The Jaffer used A Clark Roofing to do their work. The first time my roof leaked was back in April it was very rainy and they (A Clark ) weren't able to show up for at least 2 weeks. I called someone else in and they were there the next day. The second company went up and found that A Clark had not chalked/sealed the flanges for any of the vents. $ 180.00 later it was fixed. Today the roof leaks even worse and they (A Clark {Renee}) tells me that they only have a 2 year warranty on new construction and 5 on renovation (everyone else in the industry that I called has 5yr on new) I have done shingling and my thoughts are that everything on new construction is new (wood, flashing etc ) it would make more sense to have a longer warranty with a brand new base than over old material. Again it is fall now (rainy) and they can't get out to give me an estimate for at least a week, they can't even give me an appointment! Not impressed at all with Jaffer nor A Clark It has now been over 16 days since I talked to Renee and I have not heard a word from A Clark about coming to fix my roof! You be the judge!
- Approximate cost of services:
- $400,000.00