Shormistha Prajna in Calgary

Our house has 28 year old cedar shake roof. Before the winter comes, we decided to take a look at it and set aside some budget. We called couple of companies for the assessment. As it was almost the end of season, everyone was busy. Art called us back first and send a guy to take a look. In a week or so, he met us in the evening according to our preference. He came with detailed pictures of the roof and primary estimate. He explained all the things about our roof and what needs to be done urgently and what can be done later. Meeting with him was a pleasant experience and since he is a Business graduate from UofC and came from e highly educated family, he was very polite and we felt like he was very trustworthy! It seemed like our roof was never maintained before in last 27 years.So, the initial estimate of maintenance and repair of everything was above our budget this year. He was very flexible and accommodating and gave us many options of payment and/or adjustment of the repair work. We felt like he is a person with integrity and decided to put our trust on him and cancelled all other appointments with other companies. So, we told him, do whatever you think is necessary within our budget limit. He agreed and asked us to put the initial check in our mailbox. To our surprise, he did not show up in a week! And it was unexpected for us. Later he explained that he had put us on pending work list as it was end of season and the snowfall was about to begin. Within another week or so, his men started working without disruption of our life. He did not even get the initial check before beginning the work. When they started working, we did not even feel that some guys were working on our roof. They were polite and very neat. After the first day, we had a snowfall. So, they could not do the rest of the work for next few days. After that, they came back and finished it. Now, looking at the roof, we can see the difference. His men put some extra shakes as well free of cost to cover some risky spots. All the ridge caps were replaced as well. He used Grade-I shakes and we are really really impressed by the quality of work. He gave us two years of warranty as well (usually he gives warranty for five years but we only did the urgent ones). Thanks to Arco, Art and his team. We wish them every success in their business.