torontodr in Etobicoke

We woke up this weekend and realized that our furnace wasn't working and our house was freezing cold. We have two young children one of which is a baby so we found ourselves in a very urgent situation. We surfed around on here and called a couple companies but weren't having any luck since it was still just past 7am I guess. But then, we found cosmopolitan. We spoke with Sam on the phone and he was very professional and courteous. He managed to get his technician Michael to our house within 2 hours. Michael came over and was very friendly and helpful. Really nice guy. He explained to us that our ignitor had broken and thats why our furnace wasn't lighting up. He was able to give us the price immediately and even had the part with him in his van. We hadn't had our furnace serviced in a while so he noticed how dirty it was and recommended that we get our furnace cleaned and that he would do for half price since he was already here!!!! We obviously took him up on the half price cleaning and then we decided to sign up on the maintenance plan they have so we don't have to worry about remembering to get the machine serviced every year. They just call us. Thank you Michael and Sam for the great service that you provided to us. I can't believe how prompt, friendly and efficient you guys were. My family and I thank you very much!!!!