Peter in Toronto

I've used companies to do work around my home that I've found on Homestars, but this is the first time that I've actually wrote a review. A few months ago my house was broken into and we did not have a alarm system installed. At the request of my wife, I started to do some research into the different types of systems, and companies that install these systems and also provide monitoring services. I narrowed down my search to 4 companies, and 2 of those companies would not even send a person over to provide a quote as they wanted to do everything over the phone. Anyway when I called Pre-Lock, I spoke with Steven in the sales department who was able to answer all of my questions, and we scheduled a meeting for him to come and speak with my wife and myself. What really impressed me was that Steven took the time to come to our home on the weekend, whereas the other company only provided appointments during the week, and only during the day. Steven explained the different systems that Pre-Lock provides, and we decided to go with the Honeywell wireless system. On the day of the installation both Steven and the installer Walter showed up on time, and Walter was very professional and explained how the system worked. I would highly recommend Pre-Lock if you are in the market for an alarm system as my experience from start to finish was excellent. Also speak with Steven as he was extremely professional.