Chris in Pickering

We recently had the first floor of our home renovated, including a whole new kitchen, new tile and subfloor throughout the main entry way, hardwood floors and stairs re-stained, new carpet in our upstairs hallway, all new baseboard, and a fresh coat of paint for the entire main floor. It was a large undertaking, but I could not be happier with not only the final outcome but how the entire process was planned and executed. Aaron from City Edgepoint was great to work with. From the early stages of planning, he was extremely detailed and made sure all of our requirements were captured. When the scope of work was finalized, he immediately began making the necessary arrangements to get things started. As he progressed through his work, he always made sure we were aware of what was going on and what the next steps were going to be. During the renovation he would regularly call us after we got home from work, or wait until we got home from work to provide us an update on where things were. He also did everything he could to make the process convenient for us, as we were still living in our home for part of the renovation. The entire renovation took 4 weeks, which we were thrilled with - we did not think it would be complete that quickly. Aaron and his crew took every opportunity to complete things faster, but still maintain a high quality of work. This meant working on weekends, or late into the evening. As with any renovation, there were surprises, but Aaron and his crew were flexible and adaptable. Overall, none of these surprises impacted the overall timelines, and in all cases, they were able to provide a solution. There were times where they even did things completely outside of the scope of work. When doing the demolition of our kitchen, they realized we did not have the proper water shut-off valve in our home, so they installed one for us, free of charge. When laying the new subfloor, they realized the floor joists needed strengthening, and since they were accessible in our unfinished basement, they added more beams to ensure minimal deflection once the new tile was installed. On another day, they had to turn off our hot water tank, and when they went to turn it on, it would not start. They actually called the rental company for us and dealt with it as much as they could, before getting us involved. They went above and beyond on several occasions, which was completely unexpected. We could not be happier with the end result. Our home has been completely transformed with this renovation. Aaron and his team have a very strong pride in their work, and it shows in the finished product. We found City Edgepoint based on reviews on HomeStars, so if anyone is reading this, know that the positive reviews reflect the experience you will get. We have future projects we will need done for our home, and will definitely go back to City Edgepoint to do them. It was a great experience - you will not be disappointed!