Reviews

10/10

Luke and Jeff completed our air duct cleaning this morning, very knowledgeable and personable. They walked us through the procedure and explained how the proper process should be performed. We were very impressed with their efficiency and professionalism. Highly recommend and will be using their service again in the future.

Approximate cost of services:
$330.00
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Company Response

Good morning Joanne, Thank you for your review. Educating our customers about what we are doing ensures that you know what to expect from a professional service. The more we educate our customers the less likely they are to be taken advantage of by poorly operated firms in the future. Both Luke and Jeff are Lead techs so you guys did get a very experienced team yesterday. Combined they have over 35 years of field experience.

Thanks again for your time in writing about your experience. Wish you and your family all the best and we hope to see you again in a few years:0)

10/10

Tony is a pleasure to deal with! He replaced our front and side doors last year, this time we had him replace our front bow window and upstairs bedroom window. We are very happy and satisfied with the quality of his workmanship. He took the time and care to ensure the job is done well and look amazing!

Approximate cost of services:
$3,200.00
1 of 1 people found this review helpful.
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Company Response

Thanx a lot Joanne. making you happy and satisfied with our product and work is the goal reached.. we are happy as well and looking forward for the next project. thanx again.
Tony...

8/10

We met Frank at the Home Show, he was knowledgeable, personable and professional. The installation was quick and the work was done very well for both us and our neighbour. The only negative thing about the entire process was the setup. We were initially told there would be a 3 week wait time but when we called to schedule the installation, we were told the wait time is 4 to 6 weeks. We had to make multiple calls to follow up and then we were told we would be contacted a couple of days before installation, which gave us very little notice. The installers were supposed to call us the morning of to confirm, but they just showed up, luckily we were home. There seems to be a lack of communication between field workers and the administration team. Other than that we were very satisfied with the work done.

Approximate cost of services:
$1,650.00
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Company Response

Hi Joanne, first, we would like to apologize for the communication breakdown you experienced. At D'Angelo and Sons we are constantly trying to improve our systems and processes. This is one area that we are currently working on so that our customers will have the best service in our industry. We're so happy that you were happy with our work, but we definitely want to improve the other areas where we appear to have not met your standards. Thank you for leaving this review so that we know where we have to improve, at D'Angelo and Sons, we take our customer's opinions very seriously and strive to be constantly improving.

10/10

Tony was very knowledgeable about what we needed to replace, he came over to do the measurements and was on time with the installation. He kept us updated with the progress of the supplier and was committed to the quote he provided. he was very personable, professional and we will be looking to replace our front and side doors with him next spring along with other future projects. Thanks Tony!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanx very much Joanne for your kind review. We are looking forward working with you and fulfill your expectation.
Albvision Windows and Doors