Reviews

2/10

It's been over 24 hours since the snow has stopped.My laneway is covered in snow and the city plow has left a big pile at end of laneway.I have called Metro 3 times!All you get is an answering service!Very poor service!Avoid Metro!I'm going to cancel my contract with them!Everyone else in my neighborhood has had their laneway done.

Approximate cost of services:
$250.00
4 of 4 people found this review helpful.
Was this review helpful?
Company Response

Sorry you had an issue. Either your driveway was missed by oversight or he was there very early into the storm and did not return. Do you have marker stakes in your driveway? No excuses on this one. We did everyone on your street so either he missed it, there were cars in your driveway or on the street preventing him. A little rash cancelling because he missed you once in 5 storms in successsion? But that's your right. If you change your mind, provide at least the street you are on then I can try to access the situation with the drive. Just a first name and last initial doesnt really help me.
Ken Dale
President
Metro