The absolute worst service ever. I live in the Carlingwood area, and have seen the competition clearing driveways in a timely manner. I cannot say the same for Metro snow and ice. This latest snow fall is a classic example. At 9:30pm. my drive way is still not done. Ken, the owner even went on the local news the night of Ottawa's first storm to tell everyone how prepared the were. Funny thing, they never showed up. I will never book with these guys ever. 284 cm of snow so far. 3 visits for Metro. Terrible.
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Sorry you feel you've had issues. Ive checked your address and the GPS records. You HAVE in fact even visited every single snow fall sir. Not just as 'quick as you demand'. Wjhike the competition may do your street before us, we are in anoither area before the competition.
284 cm? Hardly. If you exaggerate here with the snowfall amount, I'm sure your claims are exaggerated a bit too.