It is now 1:20 in the afternoon. All driveways had been cleaned by other contractors except Metro driveways by 9AM. He has just cleaned the driveway or rather some of it. He left a nice pile between passes and I can't understand why. We paid to have the entire driveway cleaned as I recall. I am very disappointed in the service. He does this ALL THE TIME! Why?
- Approximate cost of services:
- $300.00
- Company Response
Excuse me?
We went out and cleared your driveway and every other driveway starting at 2 pm ( the day before!) when every other snow contractor in Ottawa stayed home for New Years eve. Every client had a 'clearing pass' before 8 pm when 8 cm had fallen.
We THEN went out again between 7am and 2 pm and did a second pass....(when the competition was just starting for the storm at 7am New Years Day)
Sorry Ron, on this one you are off the mark.
I follow my guys, Im out there during storms, I check off their progress and follow them on GPS.
Basically....at 7am the next day our driveways had about 2 cm in them.....from after we started the day before. The comps driveways,yes, may have been slightly cleaner because...they were just finally showing up for the storm.
If you were one of the few clients that may have been completely missed (yes there's always one or two inevitably missed or have their cars still in the driveway) then I apologies of course but lets get the true facts out there.
Thanks
Ken