Greg in Guelph

We hired Jim-L two months ago to replace our bath tub. Perfect install, even with the added challenge of the plumbers having to take out a row of floor tile first, to make sure the bathtub was level and not sitting on a floor that could never be replaced again. (I'm not a fan of built up floors. There were already three different layers of flooring there.) They use a call service to manage calls, and seem very busy - it took 6 weeks to get our invoice after the install. That could be a minus if you're impatient, but we hired them for the plumbing. The price was as expected based on the estimate. The plumbers are great but work fast. They will try to protect floors, etc. as they go, but supplying some of your own drop cloths is a good idea.

Our mid 1980s two story house originally had baseboard heaters, which a previous owner replaced with ductwork and a furnace sometime before we bought it. The air flow was very uneven: the basement had leaky ducts and was very warm (pointless, it's just storage right now), the main floor was ok, and the bedrooms on the second floor were cold. Jason from Delta listened to the problems, and thoroughly checked our current systems. He made some recommendations to improve the whole system, and we agreed on: fixing the basement ductwork, modulating Daikin furnace, Daikin air conditioner to replace what looked like a 20 year unit, humidifier, and a new thermostat with a second wireless sensor for upstairs. Dale and Matt were scheduled for the install around 8:30 in the morning, the door bell rang at 8:29. Perfect install (took a day and a half), and they left the basement cleaner than they found it. Dale also took the time to thoroughly explain the furnace, how to change the filter, and the features of the thermostat. I thought the upstairs wireless sensor was a gimmick, but it has made a huge difference. The house is finally cozy on all levels! Tammy was quick to submit the documents for warranty and energy rebates. Completely satisfied with Delta Air Systems and Daikin!