Reviews

10/10

I had water leaking from the basement floor, But I couldn't figure out where exactly the leak was, other than the fact that the carpet was getting wet very quickly whenever any faucet in the home was turned on. So I couldn't use any of the water supply and it was a Saturday. I called multiple plumbing and drainage companies and everyone gave appointments for Monday but I couldn't wait that long without being able to use the faucets. Then came "Tornado plumbing" for the rescue. I called them, spoke to Sergei and pretty much he figured out what the problem could have been just over the phone call. He is that much good in his job. He and his assistant showed up at my home in about 1 hr and started to do their magic. He immediately found out that the leak was coming from a floor drain which was hidden under the carpet and the water was backing up and coming out due to a blockage in the sewer line. He put a camera inside the floor drain and showed me where the blockage was. He explained to me every step of the procrss. After finding the blockage location, he used a snake to Clear whatever was causing the sewer line to be blocked and water to back up and come out of the floor drain. He did all these in a record price which is much lower than other quotes that i received from other companies. Sergei and his team did an outstanding job and I would highly recommended to anyone

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you So much,this review makes up really up when our work is appreciated. I am happy we were able to solve the problem,and thank you for using our services again. Sergey.