Plugged Drain Pipe to the Street
Besides a home on the same street, we have two three bedromm triplexes and when it comes to a tall order have always felt confidence to call DrainWorks for service. There's an unique drain pipe system spread through the triplexes that services the kitchens and laundry room that was plugged - some flooding when dish washers were used and in the laundry room - a big inconvenience for 3 families. We called DrainWorks they mentioned their work load because of the very cold weather yet promised next day service saying "they would keep us informed" This was a nice touch which we could pass along to the tenants. I was was very impressed by the professionalism shown by the person who serviced and cleared a complicated problem not only skills but the polite treatment of our tennants and their home. He even showed me an easier step should this problem happen again. In all, the work was beyond expectation and we were very pleased with the price - $165.00.
- Company Response
We have the experience and knowledge to deal with what may seem like a complicated drainage system, and competently resolve the problem the first time. This saves you from repeated visits and disruptions to the families living at your properties. We do everything in our power to ensure that your time is not wasted waiting for us to arrive. We will always provide you with a courtesy call to indicate when the technician is on his way. Just as you kept your tenants informed, we do the same with our customers. Thanks again for choosing DrainWorks.
-Terry