Sherry in Edmonton

Paid to have 2 dead bolts and 2 door knob locks re-keyed when we moved into our new home. Technician gave a speech about how their keys were more precise then other key cutters so we got 6 keys made. He gave us do not duplicate keys which I expressed concern about. He stated just to call the # on the key if we had problems and it would be ok. Turns out NO company will cut them after all regardless. Called to complain was told we had to come and get normal keys cut with them which costs 3 times as much and they made the mistake to begin with. I was upset so she said someone would call me back.. still no call. DO NOT use lock surgeons, terrible customer service, high prices, deceit, and nothing but a money racquet is what you'll face. Stay away!