Reviews

10/10

Our house was built over 30 years ago and we are the original owners. The master bathroom was built to our specs and we selected attractive and unusual tiles for the master bathroom. When 3 tiles around the bath became loose, it was apparent that water had seeped through the grouting and had damaged the underlying wall. We called several companies but most were unwilling to fix the bathroom as they were concerned about breakage or damage to tiles that could not be replaced. Ramiro, however, clearly knew how to fix the problem and promised to do a very through and careful job. We had to wait several weeks for Ramiro to start the project but I am so glad we waited! He and a partner worked solidly for one day and Ramiro alone worked the second day. The job was done meticulously and beautifully with the damaged backing wall replaced, tiles reinstalled and new grouting applied (including the step up to the bath for no extra charge). The bathroom looks as good now as the day we moved into the house and we are very grateful for the hard work and dedication to detail. I found Ramiro to be highly professional, knowledgeable and personable and would not hesitate to recommend the company.

Approximate cost of services:
$2,250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you and you welcome