Reviews

10/10

We had a really good experience with Home Improvement People. They completed our basement renovation within the estimated timeframe and for the quoted amount. The project involved renovating a really old basement, so any of the items that they thought might be an issue once they started the project were discussed in advance. Carlos, did a great job managing the project, keeping us updated on progress, trades scheduling and confirming any projects details with us. They were easy to work with. We're happy with the end result and would definitely work with them again.

Approximate cost of services:
$10.00
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Company Response

Hi Paul,

Thank you! Carlos is a wonderful project manager and we are thrilled the project went super smooth for you and your family. Have a great summer!

Dan

10/10

We had a great experience working with Pro-Loc for the backyard patio and walkway we recently had installed. Paul came out several times during the sales process to answer our questions and offer some great suggestions. Once we had decided to move forward they completed the work to the promised schedule and budget. We're very happy with the finished product and would gladly use Pro-Loc again in the future.

Approximate cost of services:
$10,000.00
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10/10

This is the second time we have used Sam for an issue with our appliances. This time we had an issue with our dishwasher not draining properly. Sam quickly identified the cause and cleared out the blockage. Everything appears to be back to normal now. We would definitely use Sam again in the future.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much Paul for taking the time to write a review for our work. It was a pleasure fixing your appliance. We appreciate the business of great client like you. Looking forward to serve you in the future. Best Regards, Sam Alexander.

0/10

Bought a couch from the Brampton store. Saw it at a reduced price in early December and then again after Christmas. Based on the iTrust Guarantee on the front page of the website I requested the $100 store credit that was owed me. I was told they had to contact the head office and I would hear back the following Monday. After 3 phone calls (in which I was again told I would be called right back), another store visit and almost two weeks I get a response that they won't offer the credit because it was boxing week pricing even though it was still on for the same price almost two weeks after boxing day. Not to mentioned when you click on the "learn more" button on the ITrust guarantee they don't even reference the price match policy that they are hiding behind. All it says is guaranteed lowest prices for life with no around. Very disappointing experience. All they have accomplished is to lose a customer for life over a $100 store credit and incredibly bad follow up service.

Approximate cost of services:
$1,700.00
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Company Response

Hi Paul, thank you for sending us your feedback. We truly value you as our customer and we definitely stand behind our iTrust policy. Your store credit for $113 has been available to you since January 2, 2016. If you do have any questions please do contact our GM at the Brampton store. For future reference your Bill # is B34200.

10/10

We're very happy we chose to work with Sky Kitchens for our new kitchen. Binder helped us with our choices and made sure we were happy with every last detail. We would definitely recommend Sky Kitchens to friends and family and would work with them again in the future.

Approximate cost of services:
$18,000.00
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10/10

Sam did a great job with the repair of our washer which required the replacement of a part. Machine is working well again. I would definitely use JSN again in the future.

Approximate cost of services:
$250.00
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Company Response

Thank you Paul for taking the time to write the Review. It Was a Pleasure Fixing your Machine. We Appreciate your business very much. looking forward to serving you in the future. Best Regards, Sam

10/10

This company was great to work with. They were very response, scheduled the work quickly and did a great job on our chimney rebuild. The job site was fully cleaned and the price was right. I would definitely use again for future masonry needs.

Approximate cost of services:
$1,500.00
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Company Response

Thanks Paul. Joe & James definitely take pride in their work and are always
pleased to get this kind of feedback. --Andy

10/10

After finding Steve on Homestars he answered our enquiry promptly and came out multiple times to discuss our fence idea and provide his input. We ended up contracting Steve to complete the entire job which involved removal of any old fence and shrubbery, setting the postholes and building a wooden fence around the perimeter of our yard. We are very happy with the job he did. He built the fence to our specifications but provided great input as needed. He seemed to take great care to make sure everything was aligned just right and finished properly. We would happily use Steve again or recommend to others.

Approximate cost of services:
$7,000.00
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